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Web design for dental practices

Half your visitors are nervous before they arrive.

A dental website has two jobs at once: bring in new patients for the treatments that sustain the practice, and calm somebody who has been putting off a check-up for four years. Both while staying inside the GDC guidance.

  • From £400
  • Written with GDC guidance in mind
  • Fees set out clearly

The problem

What a dental website is actually dealing with

Three audiences, one regulator, and a lot of anxiety.

  • The nervous patient needs different words entirely

    Someone who has avoided a dentist for years is not comparing implant prices. They need to know they will not be lectured, what the first appointment involves, and that they can say they are anxious without it being a scene. A page written for them converts patients that no amount of clinical detail would.

  • The high-value treatments are researched carefully

    Implants, orthodontics, clear aligners, cosmetic work. Weeks of reading, several practices compared, and cost is central. These need proper pages with real explanation and honest figures.

  • NHS and private confuses everyone

    Whether you are taking NHS patients, whether there is a waiting list, what the band charges are, what private costs instead. Unanswered, this is the commonest reason someone gives up and rings elsewhere.

  • The GDC has views on how you say all this

    Dental advertising has to be legal, decent, honest and truthful, claims need backing with facts, language should be clear to patients, and you must not create unjustified expectations about results. Your GDC registration number belongs on the site. This shapes how the pages are written, not just what is on them.

What it needs

What a practice website needs

Fees, reassurance, and a straightforward way to register.

A complete, current fee list

NHS band charges and private fees. From-prices for treatments that genuinely depend on assessment, with that made clear. Patients expect it and its absence reads as evasion.

A page written for anxious patients

What the first visit is like, how long it takes, what happens if they need work doing, and how to tell you they are nervous. One of the highest-converting pages a practice can have, and one of the rarest.

Registration made obvious

Whether you are open to new patients, NHS and private, separately and honestly, and exactly how to join. If there is a waiting list, say so; people respect it and stop wasting your reception's time.

Structure

The pages we would build

Practices usually want the ten-page package, because the treatment pages carry the high-value work.

  • Home

    Whether you are taking patients, where you are, and how to register.

  • New patients

    Registration, what the first appointment involves, and the reassurance for nervous patients.

  • Treatments

    A page each for the significant ones: implants, orthodontics, hygiene and cosmetic work, written in language a patient understands.

  • Fees

    NHS bands and private fees, set out plainly.

  • The team

    Names, photographs, qualifications and GDC numbers. Required in spirit and reassuring in practice.

  • Emergencies

    What to do, when you can see them, what it costs. Heavily searched and usually badly answered.

  • Contact and find us

    Parking, accessibility, opening hours.

Mistakes

What practices get wrong online

  • Stock photographs of models with unnaturally white teeth

    It reads as a promise, which is precisely what the guidance warns against, and it tells the patient nothing about your practice. Photographs of your actual surgery and your actual team do far more.

  • Superlatives instead of facts

    "The best dental care in Yorkshire" is a claim you cannot back and the guidance asks you to back your claims. "Twelve years in the same practice, open Saturday mornings" is checkable and more persuasive.

  • No fees at all

    It is the first thing patients look for. Leaving it out does not avoid the question, it just moves the enquiry to whoever answered it.

Work

Sites we have built

View the A & J Plant Sales case study
ajplant.co.uk
Homepage of the A & J Plant Sales website designed by Malnor

A & J Plant Sales

Plant & machinery sales

A filterable machinery listing with a page per machine and a sold archive, run entirely by the dealer.

View the J.J. & A.W. Skeet case study
jjandawskeet.co.uk
Homepage of the J.J. & A.W. Skeet website designed by Malnor

J.J. & A.W. Skeet

Surfacing & groundworks

Surfacing and groundworks across Ryedale, York and Scarborough. Built to prove a family firm is exactly that.

Pricing

What it costs

The same published prices as everyone else pays. No sector premium.

Essential

Up to 5 pages

£400

  • Designed for your business, not a template
  • Every word written for you
  • Fast on a phone, where most people find you
  • Enquiries land straight in your inbox
  • Built so Google can read it
  • Domain, hosting and email sorted
  • One round of revisions

Recommended

Complete

Up to 10 pages

£800

  • Everything in Essential
  • A page per service, so each one can rank
  • An areas page, so nearby customers find you
  • A fuller work section to win the job
  • More internal linking between pages
  • One round of revisions

Advanced

Bespoke build

£1,200+

  • Everything in Complete
  • Built around what your business actually does
  • Filterable listings, bookings or directories
  • Connected to systems you already use
  • Scoped and quoted before anything starts

Need a page or two more than the package allows? We will quote for the extra pages before you commit to anything, so you know the full cost up front. See the full comparison.

FAQs

Questions from dental practices

Will you make sure the site is GDC compliant?

We write to the guidance: claims backed by facts, plain language, no unjustified expectations about results, registration details included, and your practice reviews and signs off every word. We know the rules well enough to write within them; we are not your compliance adviser and would not pretend to be.

Can we show before-and-after photographs?

With patient consent and presented carefully, they have a place, but they must not imply a new patient will get the same result, and treatment must be shown as conditional on assessment. It is worth getting your principal's view on each one rather than publishing a gallery.

We are not taking NHS patients at the moment.

Then say so prominently. It saves your reception a great many calls and patients would far rather read it than be told on the phone.

Do we need to advertise implants specifically?

If you want that work, yes, with its own page. It is a considered, high-value purchase and patients research it thoroughly. What matters is explaining it properly and being straight about cost, not making claims about the outcome.

Advice

Worth reading

How we build websites

Ready for a better website?

Tell us what the business does and what you need the site to do. You will get a straight answer on what it costs and how long it takes, not a discovery call.